Privacy Notice

Last Updated: December 19, 2025

At www.jun-ye.com, we, Foshan Shunde JUNYE Electronic Co. Ltd., are committed to protecting the privacy and security of your personal information. This Privacy Notice explains how we collect, use, share, and safeguard your data when you visit our website, place orders for our headphone products, or interact with us. We comply with applicable data protection laws, including China’s Personal Information Protection Law (PIPL), the General Data Protection Regulation (GDPR), and the California Consumer Privacy Act (CCPA).

1. Information We Collect

We collect personal data only when you voluntarily provide it or when it’s necessary to provide our services. This includes:

Personal Details: Name, email address, phone number, billing and shipping addresses provided during registration, order placement, or inquiries.
Payment Information: Credit card details, Alipay, WeChat Pay, or other payment data processed through secure third-party payment processors.
Account Information: Login credentials and preferences if you create an account on our website.
Website Usage Data: Information collected via cookies and similar technologies, such as IP address, browser type, device information, and pages visited, to enhance your experience and analyze site performance. See Section 6 for details on cookies.
Communications: Information you provide through contact forms, emails, or customer support interactions.

We do not collect sensitive personal data (e.g., health or biometric data) unless strictly necessary and with your explicit consent.

2. How We Use Your Information

We use your data for the following purposes, based on legal grounds such as fulfilling a contract, your consent, or our legitimate interests:

To process and fulfill your orders, including payment processing, shipping, and order updates.
To personalize your experience (e.g., recommending headphones based on your preferences).
To improve our website and services through analytics and user feedback.
To provide customer support and respond to your inquiries or requests.
To send marketing communications, such as newsletters or promotional offers, with your consent. You can unsubscribe at any time using the link in our emails.
To administer contests, promotions, surveys, or other website features.
To comply with legal obligations, such as tax or consumer protection laws.
To detect, prevent, and address fraud, security incidents, or other prohibited activities.

3. Sharing Your Information

We do not sell, trade, or transfer your personal data to third parties without your consent, except in the following cases:

Service Providers: We share data with trusted third parties (e.g., payment processors like Alipay, shipping companies like SF Express, or IT providers) who process data on our behalf under strict data protection agreements.
Legal Requirements: We may disclose data if required by law, court order, or government authority, such as under China’s Cybersecurity Law.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred, but we will notify you and ensure continued protection.

4. Cross-Border Data Transfers

Your data may be stored or processed in jurisdictions outside China, such as the United States, where data protection laws may differ. We ensure that any data transfers comply with PIPL and other applicable laws, using safeguards like Standard Contractual Clauses or government-approved agreements to protect your data.

5. Data Security

We implement industry-standard security measures to protect your data, including:

Encryption of sensitive information (e.g., payment details) during transmission and storage.
Access controls to limit who can view or process your data.
Regular security audits and monitoring to detect and prevent unauthorized access. Despite these measures, no online system is completely secure, and we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance functionality, analyze performance, and deliver personalized content (e.g., targeted headphone promotions). You can manage your cookie preferences through your browser settings or our cookie consent tool.

7. Your Rights

Depending on your location, you have the following rights regarding your personal data under PIPL, GDPR, or CCPA:

Access: Request a copy of the data we hold about you.
Correction: Ask us to correct inaccurate or incomplete data.
Deletion: Request deletion of your data, subject to legal obligations.
Restriction or Objection: Limit or object to certain types of data processing (e.g., marketing).
Data Portability: Request a transferable copy of your data.
Withdraw Consent: Revoke consent for data processing where applicable. To exercise these rights, contact us at privacy@jun-ye.com. We will respond within 30 days or as required by law.

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this notice or to comply with legal requirements. For example:

Order-related data is kept for 7 years to comply with Chinese tax and warranty laws.
Account data is retained until you delete your account or request deletion.
Marketing data is kept until you unsubscribe or withdraw consent. After this period, we securely delete or anonymize your data.

9. Children’s Privacy

Our website and services are not intended for individuals under 14 years old, as defined by PIPL. We do not knowingly collect data from children. If we learn that we have collected such data, we will delete it promptly.

10. Third-Party Links

Our website may contain links to third-party sites (e.g., payment processors or social media). We are not responsible for their privacy practices and encourage you to review their policies.

11. Changes to This Privacy Notice

We may update this Privacy Notice to reflect changes in our practices or legal requirements. We will notify you of significant changes via email or a prominent notice on our website. The updated policy will be effective upon posting, with the date indicated below.